Shipping policy

Thanks for shopping with Indigo. Here’s how shipping works for online orders.

Where we ship
We currently ship to the United States only.

Carrier & processing
Orders ship via UPS. We process orders in 1–3 business days, and most orders ship within 24 hours.

• Orders placed after 2 PM (Central) on Friday ship the following Monday.
• Refrigerated items ship Monday through Wednesday only, so they don’t sit in transit over a weekend.

Transit times
In-state (Louisiana) deliveries usually take 1–2 days. Out-of-state orders can take up to about a week, depending on your location.

Shipping rates
Your first order ships free at any amount. After your first order, orders $100+ ship free and orders under $100 ship for a flat $6. One offer per order. Retail customers only; wholesale shipping rates are unchanged.

State restrictions
Some products can’t ship to certain states because of local hemp/THC laws. If an item isn’t available for your address, checkout will block it before you complete your order.

Age requirement
Our products are for adults 21+ only.

Damaged or missing packages
Please see our Refund Policy for how we handle damages and issues. Inspect your order when it arrives and contact us right away if something’s wrong.

Questions?
Email us at hello@indigopapers.com — we’re happy to help.